FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 12:00pm Monday the week BEFORE the lunch is served. The ordering week covers Wednesday to Tuesday so it is best to order for the whole month the avoid the weekly deadline

Q: What is the price for each meal?
A: The price is $0.00.

Q: How much is milk?

A: Milk in included in the price of the meal.   

Q: What is the 'fee' that I see when I check out?(Not Currently Active)

A: That is a 3% fee that is placed by the credit card company. (Not Currently Active)

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled by 12:00pm Monday the week BEFORE the lunch is served.


Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Order History" section, there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy".  You are responsible for making sure the meals are cancelled.  If you do cancel in time, it will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What are the drink options with the meals?
A: All meals include your choice of 1% Milk or 0% Milk.  


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.